5 STAR HOTEL SERVICE?

“It is our expertise to offer your guests that ‘five-star' experience!”​

hospitality

We believe that hospitality is all about demonstrating a high level of sociability, warmth, kindness, generosity and passion. We act and do whatever is necessary to offer service to your guests, suppliers and employees beyond expectations, every time. This contributes to the optimal guest experience for your organization.

We provide hospitality with our own trained and skilled HFC professionals and are able to manage the guest journey directly. We take care of hospitality, with regard to everyone entering and leaving your building.

“It is our expertise to offer your guests that ‘five-star' experience!”​

reception

Hospitality is in our DNA, and it cannot be copied. Hotel Facility Concepts understands hospitality and understands people. We ensure the right people in the right place. Hospitality professionals are, in our opinion, representative, friendly and passionate.

Professionals who like to be in close contact with visitors and guests. Professionals who are naturally service-oriented and provide people with a feeling that they are welcome. Professionals who value hospitality!

“It is our expertise to offer your guests that ‘five-star' experience!”​

site management 

We take care of the operational and tactical management of your facilities. Our international experience and knowledge in the field of integrated facility management enables us to create a positive impact for customers, guest reviews and financial insights. What to expect?

The integrated day-to-day coordination including service alignment such as the functional management of internal and external suppliers. HFC will be your single point to take care of any issue regarding service performance.

“It is our expertise to offer your guests that ‘five-star' experience!”​

cleaning

HFC provides cleaning services, sanitary provision and window cleaning. Coordinating and supervising the cleaning process is our core business. We work with strategic partners in EU and US. With years of experience in management and cleaning, we know how to achieve your desired results. It is our expertise to hire cleaners with the right spirit matching your DNA, so you can focus on your core business!

“It is our expertise to offer your guests that ‘five-star' experience!”​

catering

From a business breakfast or lunch at your meeting to exceptional bites at your reception. We take care of your full hospitality experience from A to Z. We work with strategic partners specialized in inventive food concepts in EU and US. With over 10 years of hotel experience, we know how to deliver top class catering matching your DNA. We create a catering service that is tailor-made for you, and only you.

“It is our expertise to offer your guests that ‘five-star' experience!”​

other services

Our wide range of services are customized and can be scaled up or down at any time. A matching, tailor-made, integrated facility management concept with the goal of exceeding the ultimate guest experience is what drives us every day.

Examples of other services we also procure and manage are:

• • Window cleaning
  • Floor maintenance and cleaning
  • Greening and landscaping
  • Pest control
  • Waste management