FACILITY MANAGER - HOTELS: LONDON - UK

We are looking for a Facility Manager - Hotels to join our team.  

This is a perfect role if you get excited by the idea of working for a variety of hotels in London, United Kingdom. 

 

About HFC

We are HFC, your global strategic facility managing agent for hotels.  

WHAT DRIVES US 

It is our mission to create a better guest experience in facility services and thereby create a positive impact on our clients’ brand performance and value. 

WE TAKE OWNERSHIP 

We take ownership and are accountable for our actions and decisions. We are reliable and deliver on our promises. 

WE ARE PASSIONATE 

We are passionate, driven and committed to succeed in all we do. We are energetic and always go the extra mile. 

 

YOUR ROLE 

As a Hotel Facility Manager you will be responsible for the management and optimization of all aspects of the soft facility services in a variety of hotels throughout the London city including housekeeping, laundry services, waste management, and other small facility services.  

You will be responsible for the management of the suppliers who will deliver these services and for the optimization between the vendors, with the goal to continuously strive to outstand the quality of the services delivered and to lower the total costs. On a tactical level you overlook the quality, contractual agreements, process development and account management.  

Client management:  

• Act as the primary point of contact for the client; 
• Establish and maintain a strong client relationship; 
• Provide regular updates and reports to the client on facility operations, performance, and budgetary matters;
• Identify and implement initiatives to enhance client satisfaction and improve overall service delivery; 

 

 

Vendor and contract management; 

• Establish and maintain strong relationships with vendors and contractors, including managing performance;  

• Monitor vendor service delivery, ensuring adherence to agreed service levels and contractual obligations;  

• Oversee cleaning to ensure high standards of cleanliness and hygiene throughout the property; 

• Ensuring that the service is delivered in compliance with client policies, guidelines and relevant health and safety legislation. 

 

WHAT WE NEED YOU TO BRING

 

• Bachelor’s degree or demonstrated equivalent professional experience in hospitality; 

• +2 years or relevant working experience in management (i.e. Head Housekeeping, Hotel Manager, Facility Manager or in a similar role in the hotel industry); 

• Excellent communication skills; 

• Problem-solving skills; 

• Able to work independently and with a team; 

• Traveling and working from different locations; 

• These apply to you: flexible, innovative, client focused, independent, pro-active attitude, strong commercial awareness and strong communication skills on all levels; 

• You have to be currently based in the United Kingdom, London area, without visa requirements. 

 

WHAT WE OFFER YOU

 

• Competitive salary; 

• Professional growth and career advancement in a dynamic and fast-paced environment; 

• Comprehensive benefits package (i.g. Pension Contribution, Employee Referral Program etc); 

• Free online access to our all-in-one platform for mental wellbeing; 

• 28 Days holiday allowance; 

• Annual international HFC Team Event; 

• Laptop and mobile phone; 

• A full-time position: 5 days per week, 40 hours. 

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📩 If you are interested, we would love to hear from you. Please send your CV and motivation letter to Juliette Röschard (Juliette.roschard@hotelfacilityconcepts.com). You can check out our website, LinkedIn, and, new items to find out more about us. Acquisition for this vacancy is not appreciated.